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Early in my retail career, I had an oversized belief in what I could control and make happen. I often gave employees assurances to help them feel grounded when they were feeling threatened or uncertain. Here are a few examples of the kinds of questions I heard: You get the idea—people want reassurances that reduce…
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No one questions the importance of building relationships in a person’s or an organization’s success. Despite this, many leaders are too casual about making it happen. Leadership falls on a continuum—from being aloof and maintaining a safe distance to being an inspirational leader who makes people feel seen and heard. Take a moment to assess…
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We all do it. In life—both personally and professionally—there are people we naturally gravitate toward. As a manager, I preferred working with high performers. They made my job easier, contributed more, and, frankly, were more enjoyable to be around. On the flip side, I had team members who struggled. I saw them as problems to…
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I had a boss who had a nickname – “The Bullet.” Roger, his real name, was the head of store operations for Hannaford, and like the nickname implied, he moved fast and hit hard. He called things like he saw him, and while he wasn’t always right (He’d say that he was), he was never in…
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I have a tee shirt with this caption. It gets a lot of smiles, and yes, smirks. I am okay with both reactions as my goal is to get people thinking. I could be writing about a lot of topics given the state of our world but being kind to one another is what I…
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In the ever-evolving world, the art of forging genuine connections remains timeless. Whether it’s with colleagues, clients, or partners, establishing a genuine rapport paves the way for collaborative success.
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Challenges in business are a given, but it’s our response to them that defines our trajectory. Looking beyond the immediate obstacle, there lies a realm of opportunity and learning.
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Every business has a unique potential waiting to be tapped. Recognizing the keys to unlock this growth can set an enterprise on the path to unprecedented success.
Breakthru 